Who moves the furniture?
Although we will remove furnishings from the room, you should remove all breakable items--like vases, lamps, collectibles, and dishes--before the installer arrives. You should detach wiring from TVs, VCRs, stereos, and computers. You should also clear desktops, tabletops, and bookshelves.
Will you move my piano?
Our removal of furniture is limited to those items that two men can easily handle. We suggest you use professional movers for large, cumbersome items, including pianos, pool tables and aquariums.
What if my doors no longer close?
Some doors may need trimming to accommodate the thickness of your new flooring. Doors that do not open and close properly due to the new floor may be removed during installation, and it will be up to you to have the doors cut. We can do this for a nominal charge per door.
What about moldings?
It may be necessary to remove moldings and reattach them during installation. Because some moldings, particularly quarter round, are fragile, breakage could occur. If it does, you will be responsible for replacing them. Our installers will use caution in removing these items. Scratches or nicks to baseboards are also a possibility, and you will be responsible for the touchups.
Will installers move my water heater?
Our installers aren't typically skilled in plumbing or electrical work. They will remove appliances from the room to install your flooring under or around them.
Will installers move my electronic equipment and computers?
Our installers will move electronic equipment, including computers. They will not disconnect or reconnect these items. You will need to do this yourself or have someone familiar with your equipment take care of it.
What about the bedrooms?
All sheets, blankets, and spreads should be removed from beds before the installers arrive. All items from the tops of dressers and from closet floors should also be cleared.
What if the sub-flooring is damaged?
All floor coverings need to be installed over a structurally sound and properly installed sub-floor. Any wood that has been damaged by insects, water, or other factors should be repaired prior to your flooring installation.
Do I have to remove my old flooring?
The removal of existing flooring on the day of installation is typically a part of our service. However, you can reduce your overall installation expense by removing the old flooring yourself.
Do I need to supply anything?
Our installers provide the know-how, the equipment, and the muscle; you provide the electrical power. Installers will need to use your power for their electrical tools, and they will typically use such areas as garages, porches or patios to store equipment.
Other Installation Tips
We recommend that you vacuum the old carpet to minimize the airborne dust and particles that removing it will cause. This should be done before the installer arrives.
Who cleans up the mess?
Our installers will vacuum after installing your new carpet. We also remove all scraps and clean the floor after vinyl, laminate, hardwood and ceramic installations. |
